Entry-Level IT Help Desk Technician Job at Allegacy Federal Credit Union, North Carolina

  • Allegacy Federal Credit Union
  • North Carolina

Job Description

Allegacy Federal Credit Union in North Carolina is seeking a Help Desk Analyst I to answer incoming support calls, log tickets, and perform basic troubleshooting of hardware and software. You will be the first point of contact for internal staff and work with the IT team to resolve issues. You will document resolutions, contribute to knowledgebase, and assist with IT projects. The role requires strong customer service, clear communication, and the ability to multitask in a fast-paced environment. #J-18808-Ljbffr Allegacy Federal Credit Union

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